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If you need extra care and support
We’re here to help if you need assistance, for example if you are experiencing financial hardship, facing difficulties arising from domestic family violence or other vulnerable situations. Where practical, we can also provide assistance with translation and interpreting services.
If something’s gone wrong we’d like to hear about it so that we can fix it. We’ll listen, and work with you to try to resolve the problem. Click here to learn more about how to make a complaint, or follow up on one.
If you drive less than 15,000 km a year, Huddle's Pay As You Drive Cover could save you up to 30% compared to our regular Comprehensive Cover.
2. How our combined Home & Contents discount works
Receive a 10% discount when you purchase a combined Home and Contents policy, which applies for the life of your combined policy. If more than one discount applies to the specific applicant, we’ll apply those other discounts in a set order to already discounted premium, before taxes and charges. Minimum premiums may reduce savings discount. We reserve the right to withdraw or extend this discount at any time.
3. Carbon offset
We’ll pay to help offset your carbon emissions by planting and protecting native forests when you buy a new policy. We do this by partnering with Greenfleet. They plant biodiverse, native forests in Australia and New Zealand, which are legally protected for 100 years. New policies from 29 November 2022. Not applicable to policy renewal.
4. Telstra Plus bonus points offer terms
All Telstra Plus Huddle points offers end 30 June 2026 unless extended or withdrawn earlier, and are only available to Telstra Plus members. Members must start quote journey from the Telstra Plus website (must be authenticated). All Telstra Plus Huddle points offers are available on new policies only – Telstra Plus members cannot claim Telstra Plus bonus points on a quote or policy for a car or home currently insured or previously insured with Huddle in the last 90 days by them or someone in their household. Not to be used in conjunction with any other offer. Telstra Plus eligibility criteria and terms and conditions apply.
5. 24/7 Roadside Assistance
Service area limitations, other limitations, exclusions and terms and conditions apply.
6. Fast claims
Lodge claims online, 24/7. For some claims types you may receive a decision in minutes.
Coming soon - Huddle Travel insurance
We hope you're just as excited as we are about travel insurance returning to Huddle soon, but it's not quite ready for you to grab off the shelf just yet! So, all references to travel insurance are indicative only and do not represent the advertisement of an actual financial product for offer or issue.
Things you should know
This insurance is issued by Huddle Insurance, a business name of Open Insurance Pty Ltd, ABN 23 166 949 444, AFSL no. 451712 on behalf of the insurer, The Hollard Insurance Company Pty Ltd, ABN 78 090 584 473, AFSL no. 241436. Open acts as an agent of Hollard and not on your behalf. Any information provided on this site is general information only and does not take into account your individual needs, objectives or financial situation. You should carefully read the relevant Product Disclosure Statement and Financial Services Guide, and consider the relevant Target Market Determination to help you decide if the product is right for you. Eligibility criteria apply.
Telstra Limited, ABN 64 086 174 781, AR 1303090, is a promoter of Huddle insurance and is arranging the insurance as an authorised representative of Open Insurance Pty Ltd, ABN 23 166 949 444, AFSL no. 451712. Read the Telstra Financial Services Guide.